Decision Support Systems · 2026
DEAKIN BUSINESS SCHOOL
Bingqing Xiong
I study how digital platforms, AI, and other emerging technologies reshape interaction, market behaviour, and innovation—and how governance choices condition those effects.
Research agendaRESEARCH AREAS
SELECTED PUBLICATIONS
Annals of Tourism Research · 2026
Work for stay: Balancing reciprocity in accommodation
View publicationJournal of Management Information Systems · 2025
How the Metaverse is Reshaping Multichannel Retail Through Balancing Complementarity and Substitution
View publicationJournal of the Association for Information Science and Technology · 2024
A roadmap to achieving a healthier information ecosystem through GDPR implementation and privacy compliance technologies
View publicationIndustrial Management & Data Systems · 2022
Towards an evolutionary view of innovation diffusion in open innovation ecosystems
View publicationCURRENTLY THINKING ABOUT
How do AI-enabled platforms redistribute human agency?
When systems rank, recommend, filter, and generate, the question is not only what people can do with them. It is also how responsibility, discretion, and visibility are rearranged across people, organisations, and technical systems.